General frequently asked questions (F.A.Q's)

How long will it take to receive my order?

Your custom wedding ensemble will ship within three to five business days from the time of your e-proof approval. Orders will be sent either by USPS Priority Mail or UPS Standard Ground, depending on the size of the order. Please see our Shipping F.A.Q’s for further explanation

Is there a discount for large orders?

Yes, the price for each component of your wedding ensemble does decrease as you order larger quantities. The price you see updates automatically, so you know right away what price you'll be paying. The order total at checkout updates automatically with any additional selections.

What kind of paper are your products printed on?

Our stationery is printed on 100# bright‐white or natural linen, acid‐free, recycled, smooth cover stock. Please note that our postcards and CD packaging products require printing on 110# C1S white cover stock.

What type of printing to you offer?

We currently only provide flat printing.

I'm having a small wedding; can I get less than 25 invitations?

Due to production requirements, twenty five(25) of each individual component is our minimum order.

Will you check my spelling and grammar?

We will correct obvious typos if we catch them, but we cannot be responsible for proofing spelling and grammar. You will be able to see a proof before the order goes to print, and we recommend that at least two people look over the proof to check for errors in spelling, grammar and placement of names.

Do you have a catalog?

We do not offer a printed catalog, since our product creation is entirely web-based. But you may order a sample pack here Sample Pack

Will I be able to see a proof before my order is printed?

Your instant preview acts as your proof before your order goes to print. We recommend that at least two people look over the order to check for errors in spelling, grammar and placement of names.

On my screen the words and images look fuzzy – will they print that way?

The screen resolution of most monitors ranges from 72‐96 dpi (dots per inch), while our products are printed at a minimum of 600dpi. The image you see on your screen is only a close approximation of how it will print.

What are the best photos for printing?

For products with a photo option we need a high resolution file to work with – if it looks fuzzy on your screen when viewed at 100%, it will not print well either. You'll need to supply us with a large image at a reasonably high resolution (300‐600dpi) for best results. Typically, the best photos to print are those obtained directly from the source or the original file. Please note that photos taken with a cell phone camera typically do not print well.

Do you ship outside the US?

Yes, we can accommodate international orders but NOT sample requests. Standard International shipping is provided by United States Postal Service or Fed Ex International Shipping.

May I add more items or change the quantity once I have submitted my order?

Yes, if you would like to add more items or change the quantity of your order please let us know via e-mail (orders@ezweddinginvitations.com). The remaining balance must be paid via PayPal. Payment must be received before we will proceed with your order.

May I cancel my order?

You have 24 hours to cancel your order without any cancellation fee. After 24 hours a $50 cancellation fee will apply

If I don't like my products, can I return them?

Your order is guaranteed to be free from defects in workmanship. We will replace orders at no charge if it is determined that we caused an error or for poor quality. We strongly recommend that you review your order very carefully before submitting it. What you send in is what we send to the printer. We will not except any returns that are printed to your submitted specifications. We have the right to refuse any business. Please view Our Guarantee for additional information.

Can I order samples of my custom invitation before placing my order?

We offer a set Sample Pack that includes a variety of our items to showcase our paper and printing quality. In order for us to maintain our timely short run custom printing we do not provide custom samples. We also offer Free color matching so you are insured to receive your dream wedding set.

Why should I order "Save The Date" cards and invitations?

The "Save The Date" card is a simple, quick and inexpensive way to make sure your friends and loved ones know the date of your wedding, in order to reduce scheduling conflicts and surprises. They can be sent out up to a year in advance, and should contain as many details (date, location, time, etc.) as possible.

How far in advance of my wedding should I order my invitations?

Since invitations should be mailed out six to eight weeks before the wedding, they should be ordered at least three months before the wedding.

How much is the postage for my invitation set?

Since all orders a custom we recommend taking a complete set to your local post office and have them determine the correct amount to send you invitations. It’s a huge disappointment if you do not have the correct postage and you invitations get sent back to you!

I'm not sure how my invitations and cards should be worded. Can you help me?

Our custom products have some suggested wording in place, and can be changed as you wish. Also by switching between "Wordings", you will instantly get a preview of a new wording that you can customise.